At Blue Tire Rentals, we want to ensure our customers are fully satisfied with their rental experience. However, we understand there may be rare occasions when a refund is required. Here is an overview of our refund policy:

Cancellations If you need to cancel your reservation, please contact us at bookings@bluetirerentals.com at least 48 hours before your scheduled pickup time. Refunds will be issued, less a $25 cancellation fee. Cancellations made less than 48 hours before pickup are non-refundable.

Early Returns If you need to return your rental early, please notify us in advance at bookings@bluetirerentals.com. A prorated refund may be issued for any unused days, less a $15 processing fee. Documentation showing early return may be required.

Refunds for Issues During Rental If you experience any issues with your vehicle during the rental period, promptly alert us at bookings@bluetirerentals.com. If the issue prevents you from reasonably using the vehicle (e.g. breakdowns, accidents), you may qualify for a prorated refund covering any unusable portion of the rental, less reasonable expenses incurred.

Processing Refunds Once approved, refunds will be processed back to your original payment method within 5-7 business days. Additional documentation or information may sometimes be needed before refunds can be issued.

We strive to make every customer satisfied with their rental experience. However, all refund decisions are made at the sole discretion of Blue Tire Rentals management. Additional terms and restrictions may apply.

Please reach out to us at bookings@bluetirerentals.com with any refund questions or requests. We will respond promptly to find a fair resolution.